Innovation project needs additional icons
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In the project "VISUAL" (http://www.visualproject.org/) we are developing visual symbols to model and illustrate touchpoints between a user/customer and a service provider. When a customer interacts with a service provider we model it as a "customer journey" consisting of a sequence of touchpoint, where each touchpoint represent some sort of contact between the customer and the service provider. It can be an e-mail, a telephone conversation, a face2face situation etc.
We want simple and easy-to-understand symbols in black and white that we can fit into circles and square to mimic a touchpoint, a process step etc. Key words for us are "simple but intuitive", not necessarily too busy design.
A typical size of a touchpoint in printed form is about 1 cm in diameter, but it could also be that we want to enlarge the symbols or make them smaller.
We need some of the current touchpoint symbols we have used to be redesigned, and we also need some new touchpoint symbols. In addition, we would like some health care related symbols and different types of personas symbols.
The symbols we need are the following:
PLEASE SEE THE POWERPOINT ATTACHMENT FOR A DETAILED DESCRIPTION (number of each symbol, suggestions, requirements, etc.).
Redesigned touchpoint symbols
• Payment
• PC
• Symbols including PC
• Invoice
• App on smartphone and PC
• Shop counter
• Telephone
• Self-service machine
New touchpoint symbols
• Face-to-face interaction
• Store
• App on tablet
• Bank and internet bank
• Globe
• Smileys
• Social media message
• Social media interaction
Health care related symbols
• Patients
• General practitioner
• Doctors
• Nurses
• "Chief" nurse
• Health secretaries
• Secretaries/receptionists
• Hospitals
• Hospital post office
• Hospital computer system
• Patient medical record
Personas symbols
• End users
• Employees
• Service providers
Actualizaciones
Project Deadline Extended
Added Tuesday, April 08, 2014
Project Deadline Extended
Added Friday, April 25, 2014
Objetivo del mercado(s)
Employees in service provider firms, so they should pretty much work for "everyone"
Tipo de industria / entidad
Internet
Mira y siente
Cada control deslizante ilustra las características de la marca del cliente y el estilo que debe comunicar el diseño de tu logotipo.
Elegante
Atrevido
Juguetón
Serio
Tradicional
Moderno
Atractivo
Profesional
Femenino
Masculino
Vistoso
Conservador
Económico
De Alta Gama
Requisitos
Debes tener
- • We prefer a "clean" design in black and white, as there will be used in combinations in the same visualizations
• SVG format
• PLEASE SEE THE POWERPOINT ATTACHMENT FOR A DETAILED DESCRIPTION
Agradable de tener
No debería tener
- • Colors and "busy/crowded" design
• Should not have a background