Customer Service Excellence Training Program - Powerpoint Template

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Customer Service Excellence Training Program for new hire employees. The company website address is www.hullo.com, this can be referenced for colours and fonts. The program will include Title slides, heavy content slides and image slides. The PP presentation will be in the form of a training manual and will contain from 50-80 slides to include all the content. Table of contents for reference:
1. Introduction
2. Who we are
3. Our Vessel
4. Our Philosophy
5. Our Crew
6. Our Guest Experience Model
7. Prior to Boarding
8. Boarding the Vessel
9. Our Service Standards
10. Before/After Departure Procedures
11. IROPS
12. Special Attention Passengers
13. Unruly Guest Procedures
14. Crew Safety Procedures
15. Crew Processes and Procedures
16. Crew Checklists

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