I fix design issues: improve usability and conversion rate of websites, web applications and other task-oriented interfaces. My skill is to locate whe ...more I fix design issues: improve usability and conversion rate of websites, web applications and other task-oriented interfaces. My skill is to locate where people drop off, and how to meet business goals without alienating the people that use your website or service, but rather to meet their wants and needs so you'll provide the best solution for their needs. hide